Delivery
*Order with express delivery before 11:00am on the 21st of December 2023 to receive before Christmas.
During the festive period couriers may be very delayed due to the influx of orders, we appreciate your patience and thank you for your understanding.
Cello is based in the North East of England, we can send orders to the UK, Scottish Highlands, Northern Ireland, Channel Islands and British Forces postal addresses.
We offer FREE standard delivery on all UK orders over £30
Postage costs vary by location and will be added at the checkout once you select your destination.
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Our delivery charges are as follows: |
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| Delivery Type | Timeframe | Charge |
|---|---|---|
| Standard Tracked: up to £30 (UK) | Delivery within 5 working Days | £2.99 |
| Standard Tracked: over £30 (UK) | Delivery within 5 working days | FREE |
| Express Tracked | Next Working Day Dispatch | £4.99 |
| European | Not Currently Available | |
| International | Not Currently Available | |
Delivery of Goods
All UK orders, once ready for dispatch, will be sent using an overnight, tracked delivery service.
'Same day despatch' applies to orders placed before 11:00 when selecting Express Shipping at the checkout. Orders placed after 11:00 will be despatched the next working day. Orders purchased with our 'Standard' or 'Free' shipping options are not eligible for same day despatch.
Due to the current circumstances, we have unfortunately had to temporarily suspend the following delivery services:
- European Delivery
- International Delivery
We thank you for your patience and understanding.